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Problem with requesting download design files of KIT-CRD-CIL12N-FMA

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wybcityu
wybcityu Contributor Level 1
edited January 2023 in General

Dear all

I'm encoutering a problem when fill in the form for requestion download files of KIT-CRD-CIL12N-FMA. I always get a message that saying "Your request has failed due to being viewed as spam by Google Recaptcha. A email has been sent to the email address that you entered. Please verify you are a person by email verification."

The biggest problem is that after I verify the email, the form submitting is again encouter an error that I have to re-submit, then the message came again, it's a dead loop.

Could you please help me on this?

Thank you very much

Best regards

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Comments

  • TBhatia
    TBhatia Wolfspeed Admin - Contributor Level 5
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    Hello, thank you for your message. A member of our technical team is looking into your questions and we will respond shortly. 

  • BrettSparkman
    BrettSparkman Wolfspeed Employee - Contributor Level 1
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    Hello wybcityu,


    Sorry to hear our download system is having issues with your email.

    As a temporary solution, I have sent the download attachment to your registered email address.


    Thanks,

    Brett

  • TBhatia
    TBhatia Wolfspeed Admin - Contributor Level 5
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    Hi, I hope that this answered your question. I will close this discussion for now but if you have a follow up question, please "Start a New Discussion" and we would be glad to support you further.

This discussion has been closed.