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About the use of CRD-22DD12N

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liu
liu Contributor Level 1
edited September 2024 in General

Hello, we purchased your company's CRD-22DD12N, but found that "Cree monitor GUI" is missing during use, can you provide it for me, if so, please send the file to my email, thank you very much, I wish you a happy life

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  • Forum_Moderator
    Forum_Moderator Wolfspeed Employee - Contributor Level 5
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    Thank you for your post, it has been approved and we will respond as soon as possible.

  • TBhatia
    TBhatia Wolfspeed Admin - Contributor Level 5
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    Hello liu,

    Please request the firmware & GUI file using the product page https://www.wolfspeed.com/products/power/reference-designs/crd-22dd12n/ by clicking and filling the form "Request Firmware" as highlighted below and our team can send the GUI files to the email you use in the form. Thank you!

  • liu
    liu Contributor Level 1
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    Hello TBhatia,

    Thank you for your reply. I have submitted my request as requested. I am looking forward to hearing from you at 'liuren@mail.chinamso.com' . Since this is my first time using the company's corporate email address, there may be a problem with the ability to receive mail from this address. If possible, please send a file to my personal email address '1203079051@qq.com' as well, or remind me in this discussion after sending the file to the enterprise email. Thanks a lot!

  • TBhatia
    TBhatia Wolfspeed Admin - Contributor Level 5
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    Hello liu,

    Closing this post as you should have now received the files you requested. I will close this discussion for now but if you have a follow up question, please "Start a New Discussion" and we would be glad to support you further.

This discussion has been closed.